Privacy policy
Last updated: 14 November 2026
Who we are
Pudding Systems and Automation (ABN 38 545 480 396) is a small team based in Naarm / Melbourne. We help nonprofits and impact-driven teams with workflows, automation and responsible AI. In this policy, “we” and “us” means Pudding.
We follow the Australian Privacy Principles in the Privacy Act 1988. We help organisations look after their community’s information, so we hold ourselves to the same standard.
What we collect
We only collect what we need to reply to you, run our sessions and do the work you ask us to do.
Contact form: your name, email, organisation, the topic you pick and your message.
Emails: anything you choose to send us at hello@puddingsystems.com.
Booking a chat: your name, email and any notes you add when you book through Cal.com.
Masterclass and events: your name and email when you register through Luma, and your attendance on Zoom.
Website visits: anonymous visitor numbers from Framer, our website platform. We do not use advertising cookies or sell any data.
How we use it
To reply to you and book a time to talk.
To send you event details, joining links and any follow-up you asked for.
To plan and deliver work for your organisation.
To understand which pages are useful, using anonymous visit numbers only.
We only send marketing emails if you ask for them, and every email has a way to unsubscribe. We never sell, rent or trade your personal information.
Your organisation’s data
When we work inside your systems, we only access what the job needs and we follow the agreement we make with you. We do not put your community’s personal information into public AI tools, and we do not use it to train AI models. When the work ends, we hand back access and delete working copies we no longer need.
Tools we use
We use trusted services to run the business: Framer (website and contact form), Cal.com (bookings), Luma (event registration), Zoom (online sessions), Gmail (email) and Cloudflare (email delivery). Some of these services store information outside Australia, mostly in the United States. We choose services with strong security and privacy practices.
Keeping it safe
We use strong passwords, two-step sign-in and limited access, so only the people who need your information can see it. We keep personal information only as long as we need it, then delete it.
If a data breach is likely to cause serious harm, we will tell you and the Office of the Australian Information Commissioner (OAIC), as the Notifiable Data Breaches scheme requires.
Your choices
You can ask to see the information we hold about you, correct it, or have it deleted. Email hello@puddingsystems.com and we will reply within 30 days.
Questions or complaints
If you have a question or concern about privacy, email hello@puddingsystems.com. We will work with you to sort it out. If you are not happy with our response, you can contact the OAIC at oaic.gov.au or on 1300 363 992.
Changes to this policy
We may update this policy as our services change. The date at the top shows when it was last updated.